Whole Foods Markets, like Chipotle Mexican Grills, are usual stops for us when we’re traveling in the States. Why? They are generally consistent in both quality and service. Plus, we appreciate their ethical practices and try to support sustainable companies whenever possible. Although we aren’t blessed with a Chipotle restaurant in Vancouver, we do have a few Whole Foods locations. We frequent their Cambie WF, as it’s a very large and spacious store, offers friendly service, and it’s a great place to work because they provide complimentary wifi.
We had breakfast at WF West Vancouver last week, and tried their Made to Order Omelettes. Right off the bat, the duo manning the station seemed quite frazzled, and acted as though it was a burden to take our order. We asked for a couple omelettes and hashbrowns, but they claimed they were “all out” of hashbrowns. Even though there was a pile of hashbrowns right in front of us, they said they weren’t cooked yet. Didn’t they feel like cooking them? Or perhaps they thought it would take too long? Not sure, but they really didn’t want to make the attempt. Abrupt “service”, if you could even call it that, is seldom an enjoyable experience. However, when you’re paying a premium at a place like “Whole Paycheck” you expect decent service. Unfortunately we didn’t receive any this time. Nor did we receive great food, like we usually do at their Cambie location.
Our omelettes were very oily, and rubbery in texture. Mine was bland, tasteless, didn’t include the ingredients it was supposed to, and I even considered returning it, but honestly didn’t want to deal with Mr. & Mrs. cranky omelette duo again.
Pictured left: The Zeus ($6.00) – This omelette was supposed to include fresh spinach, roasted red peppers, and feta cheese. Except, cranky omelette duo didn’t add feta, as you can see from the photo, they added cheddar cheese. Pictured right, The Canuck ($7.00) – Woodstown bacon, sauteed mushrooms, and cheddar cheese. Oily, bland, rubbery and tasteless. Hire better staff Whole Foods.